Get in touch
For app, account or privacy questions, email ventchats@gmail.com. Include your device type, app version and a description of the problem. Never send a password or verification code.
Access your account
Open account management and use the Google account linked to the app. If you use an unlinked guest account, manage it in the app. Contact us if you cannot access it.
Deletion and subscriptions
Read how to delete your account and what deletion includes. To cancel VIP or request a refund, see subscriptions and refunds.
Reporting and safety
Use block and report in a conversation if you encounter abuse. For child safety concerns, read our child safety policy and contact us. If someone is in immediate danger, contact local emergency services.